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Cancel a purchase order

Ordered something you no longer need, or the supplier can't fill it? Cancel the purchase order to close it off. Open it from Stock & buying → Purchase orders.

The Cancel order action on a purchase order
The Cancel order action on a purchase order

Cancel it

  1. Open the PO. While it's still open (draft, sent or approved), Cancel order sits with the other actions at the top of the page.
  2. Tap Cancel order and confirm.

The PO is marked Cancelled. From then on it's locked - you can't edit it or receive stock against it - but it stays on your list as a record of what was ordered.

Good to know

  • Cancelling can't be undone, so it asks you to confirm first.
  • You can only cancel an order that's still open. A PO you've already received cannot be cancelled. Review its receipt, stock movements and any supplier bill with your administrator before making a correction. Reversing a bill payment only corrects the payment record; it does not undo a stock receipt or cancel the order.
  • Cancelling is different from deleting a draft: a draft you never sent can just be removed, while cancelling records that a real order was called off.

Screenshots use sample data from an Australian business. Labels and available actions can vary by country and role.

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